Privacy policy

This Privacy Policy explains how Babel Group Inc., doing business as Jungle Bravo (“Jungle Bravo,” “we,” “our,” or “us”), collects, uses, discloses, retains, and protects your personal information when you access or use our website, products, services, and related features.

This Privacy Policy applies to www.junglebravo.com, including any subdomains, affiliated websites, customer portals, subscription portals, checkout pages, mobile applications, and other online services or digital properties that link to this Privacy Policy collectively, the “Website”.

By visiting or using the Website, creating an account, purchasing products, enrolling in subscriptions, contacting customer support, signing up for email or SMS communications, participating in promotions, submitting reviews, interacting with our social media pages, or otherwise engaging with our services, you acknowledge that you have read and understand this Privacy Policy.

Your use of the Website is subject to this Privacy Policy and any other applicable terms, conditions, and notices provided by Jungle Bravo. If you do not agree with this Privacy Policy, you should not access or use the Website.

1. Scope of This Privacy Policy

This Privacy Policy applies to Personal Information we collect or process through the Website, ecommerce store, checkout, products, services, subscriptions, accounts, communications, marketing, promotions, social media pages, customer support, reviews, and related business operations.

This Privacy Policy does not apply to third-party websites, platforms, applications, payment providers, shipping carriers, social media platforms, advertising networks, analytics providers, or any other third parties that may collect or process information according to their own privacy policies and terms.

2. Personal Information We Collect

We collect Personal Information directly from you, automatically through your interactions with the Website, and from third-party partners, service providers, platforms, and tools. The categories of Personal Information we collect may include:

• Contact Information: Name, email address, telephone or mobile number, billing address, shipping address, and other contact details you provide.
• Account Information: Account login information, usernames, passwords, account IDs, account preferences, saved addresses, system-generated identifiers, order history, subscription status, and account settings.
• Order and Transaction Information: Products viewed, products purchased, items added to cart, checkout activity, purchase history, subscription selections, transaction amounts, discount codes, shipping and delivery preferences, tax information, return history, exchange history, refund history, and chargeback information.
• Payment-Related Information: Billing details, masked payment tokens, transaction IDs, payment statuses, payment method details processed by payment processors, fraud screening information, and payment verification information. We do not intentionally store complete credit card numbers on our own servers.
• Payment Card Updater Information: Where supported by payment processors, card networks, banks, or payment method providers, we may receive updated payment method information, such as updated card numbers, expiration dates, or payment tokens, to process authorized orders, subscriptions, renewals, refunds, or other transactions.
• Subscription Information: Subscription products, billing cycle, renewal dates, skips, pauses, cancellations, payment status, shipping preferences, subscription portal activity, and subscription communications.
• Customer Support Information: Messages, emails, chats, claims, damaged item reports, missing item reports, photos, videos, refund requests, return requests, complaints, feedback, and related communications.
• Marketing and Communication Information: Email preferences, SMS/text message preferences, consent records, opt-out records, abandoned cart activity, checkout reminder activity, email opens, email clicks, SMS/text message delivery data, message delivery failures, and communication engagement information.
• Review, Testimonial, and User Content Information: Ratings, reviews, photos, videos, comments, feedback, suggestions, social media posts, hashtags, tags, usernames, handles, likeness, and other content you submit or make public.
• Device and Online Activity Information: IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent, cart activity, checkout activity, search activity, clicks, cookie identifiers, pixel data, analytics data, advertising identifiers, and similar information.
• Approximate Location Information: Approximate location derived from IP address, billing address, shipping address, delivery location, or device/browser information.
• Fraud Prevention and Security Information: Risk signals, transaction screening information, security logs, account activity, chargeback history, blocked transaction data, device information, and abuse prevention information.
• Other Information You Provide: Any other information you choose to provide to us through the Website, customer support, communications, reviews, surveys, promotions, social media, or other interactions.

We do not intentionally request that you send us sensitive health, medical, government identification, complete payment card, account password, or similarly sensitive information through ordinary email, SMS/text message, social media messages, public comments, reviews, or other insecure channels.

3. How We Collect Personal Information

We may collect Personal Information from the following sources:

• Directly from you: Such as when you place an order, create an account, enroll in a subscription, contact customer support, submit a review, participate in a promotion, sign up for emails or SMS/text messages, or otherwise provide information to us.
• Automatically through your interactions: Such as when you browse the Website, use checkout, add products to your cart, interact with account features, manage subscriptions, open emails, click links, respond to SMS/text messages, interact with ads, or use our online services.
• From third-party service providers and platforms: Data received from ecommerce platforms, checkout providers, payment processors, card networks, fraud prevention providers, shipping carriers, fulfillment providers, subscription providers, customer support tools, email and SMS/text message providers, marketing automation providers, analytics providers, advertising platforms, social media platforms, review platforms, and other service providers that help us operate our Website, products, services, subscriptions, communications, and business operations.
• From public or social media sources: Such as information you make public, tag us in, post using branded hashtags, or otherwise provide through social media platforms or public forums.

4. How We Use Personal Information

We may collect, use, disclose, retain, share, or otherwise process Personal Information for lawful business purposes, including:

• Operating, maintaining, securing, and improving the Website, products, services, subscriptions, communications, and business operations.
• Processing orders, payments, subscriptions, renewals, cancellations, refunds, returns, exchanges, chargebacks, and transactions.
• Providing cart, checkout, account, customer login, payment, and subscription functionality.
• Fulfilling, shipping, tracking, delivering, replacing, returning, or refunding orders.
• Providing customer support and responding to questions, requests, complaints, damaged item claims, missing item claims, refund requests, return requests, disputes, or other communications.
• Sending transactional, administrative, legal, account, order, shipping, delivery, payment, subscription, return, refund, security, policy, and customer service communications.
• Sending marketing emails, SMS/text messages, abandoned cart reminders, checkout reminders, promotional messages, offers, product updates, and advertising, where permitted by law.
• Personalizing content, offers, product recommendations, shopping experiences, and advertisements.
• Conducting analytics, reporting, attribution, conversion tracking, retargeting, advertising measurement, campaign measurement, and business intelligence.
• Creating, using, or measuring advertising audiences.
• Detecting, preventing, investigating, responding to, or protecting against fraud, payment abuse, chargeback abuse, refund abuse, return abuse, subscription abuse, promotion abuse, security incidents, unauthorized activity, illegal activity, violations of our Terms of Service, or other misuse.
• Enforcing our Terms of Service and other policies.
• Complying with legal, tax, accounting, regulatory, product safety, consumer protection, recordkeeping, contractual, and law enforcement obligations.
• Establishing, exercising, or defending legal claims.
• Protecting the rights, property, safety, customers, employees, contractors, service providers, partners, and business operations of Jungle Bravo and Babel Group Inc.
• Evaluating or completing a business transfer, merger, acquisition, financing, restructuring, bankruptcy, sale, or similar transaction.
• Performing other purposes disclosed at the time of collection, with your consent, at your direction, or as otherwise permitted or required by law.

5. Cookies, Pixels, Analytics, Advertising, and Similar Technologies

We and our service providers may use cookies, pixels, tags, web beacons, software development kits, analytics tools, advertising tools, tracking technologies, session replay tools, conversion APIs, local storage, and similar technologies to operate, secure, measure, personalize, and improve the Website, checkout, products, services, communications, advertisements, and business operations.

These technologies may be used to keep items in your cart, enable checkout and account functionality, manage subscriptions, remember preferences, analyze Website traffic and performance, measure campaigns and conversions, personalize content and advertisements, send abandoned cart and checkout reminders, prevent fraud and abuse, improve customer experience, and protect security.

We may use tools and services provided by ecommerce platforms, analytics providers, advertising networks, retargeting providers, affiliate platforms, social media platforms, email/SMS providers, customer support tools, fraud prevention providers, and similar third parties.

Depending on where you live, certain uses of cookies, pixels, advertising tools, retargeting technologies, conversion APIs, or similar technologies may be considered “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” under applicable privacy laws.

You may be able to control cookies through your browser settings, device settings, platform settings, cookie consent tools, or other privacy controls. If you block or delete cookies, some Website features may not function properly, including cart, checkout, account, subscription, payment, personalization, security, fraud prevention, and preference features.

Some browsers or devices may offer “Do Not Track,” Global Privacy Control, or similar signals. Where required by applicable law, we will honor legally recognized opt-out preference signals in the manner required by law.

6. How We Disclose Personal Information

We may disclose Personal Information to the following categories of recipients for the purposes described in this Privacy Policy:

• Ecommerce, Website, checkout, hosting, account, subscription, analytics, marketing, customer support, and operational platforms.
• Payment processors, payment gateways, financial institutions, card networks, buy-now-pay-later providers, digital wallet providers, fraud screening providers, and chargeback management providers.
• Shipping carriers, fulfillment providers, logistics providers, delivery partners, customs brokers, warehouses, and returns processors.
• Email, SMS/text message, marketing automation, abandoned cart, checkout reminder, and customer communication providers.
• Analytics providers, advertising networks, retargeting providers, affiliate partners, attribution providers, social media platforms, and marketing partners.
• Customer support, helpdesk, customer relationship management, review, testimonial, referral, loyalty, and user-generated content platforms.
• Security, fraud prevention, authentication, abuse prevention, risk management, and compliance providers.
• Tax, accounting, bookkeeping, legal, audit, insurance, banking, consulting, and other professional advisors.
• Affiliates, related parties, owners, officers, directors, employees, contractors, agents, and representatives.
• Government authorities, courts, regulators, law enforcement, tax authorities, customs authorities, payment processors, financial institutions, shipping carriers, or other parties where necessary or appropriate for legal, compliance, enforcement, protection, safety, fraud prevention, dispute resolution, or claims purposes.
• Parties involved in actual or proposed business transfers.
• Other parties with your consent, at your direction, or as permitted or required by applicable law.

We do not sell Personal Information for money in the traditional sense. However, certain advertising, analytics, retargeting, affiliate, or tracking activities may be considered a sale, sharing, targeted advertising, or cross-context behavioral advertising under some privacy laws.

7. Email Marketing, SMS/Text Messages, and Abandoned Cart Reminders

If you subscribe, opt in, make a purchase, create an account, enter a promotion, provide your email address or phone number, or otherwise consent where required by law, we may send you marketing emails, SMS/text messages, abandoned cart reminders, checkout reminders, promotional messages, offers, product updates, subscription offers, and other updates.

If you opt in to SMS/text messages, you authorize Jungle Bravo, Babel Group Inc., and our service providers to send text messages to the phone number you provide using automated or non-automated technology, where permitted by law. Message frequency may vary. Message and data rates may apply. Consent to receive marketing SMS/text messages is not required as a condition of purchasing any products or services from us.

If you add products to your cart, begin checkout, provide your email address or phone number, or otherwise interact with the Website, checkout, emails, SMS/text messages, ads, or services, we and our service providers may use cookies, pixels, cart data, checkout data, browser data, device data, email/SMS tools, and similar technologies to send abandoned cart reminders, checkout reminders, promotional reminders, or related communications, where permitted by law.

We may track email open rates, email clicks, SMS/text message delivery confirmations, message delivery failures, abandoned cart clicks, checkout reminder engagement, and related communication analytics to improve our communications, customer experience, and marketing.

You may opt out of marketing emails by clicking the unsubscribe link included in our marketing emails. You may opt out of marketing SMS/text messages by replying STOP to a text message from us, or by following any other opt-out instructions provided in the message. After you opt out, we may send a confirmation message where permitted by law.

Even if you unsubscribe or opt out of marketing communications, we may still send you non-promotional transactional, administrative, legal, account, order, shipping, delivery, payment, subscription, return, refund, security, policy, or customer service communications, to the extent permitted by law.

8. Third-Party Websites, Platforms, and Services

The Website, checkout, products, services, communications, advertisements, emails, SMS/text messages, social media pages, promotions, and other features may contain links to, interact with, integrate with, or be supported by third-party websites, platforms, applications, services, tools, plug-ins, pixels, payment options, shipping tools, analytics providers, advertising networks, social media platforms, ecommerce platforms, or other third parties.

Third-party websites, platforms, applications, tools, and services are not operated or controlled by Jungle Bravo or Babel Group Inc., unless expressly stated otherwise. When you interact with third parties, your information may be collected, used, disclosed, processed, stored, or retained by those third parties according to their own privacy policies, cookie policies, terms, security standards, and legal obligations.

To the fullest extent permitted by law, Jungle Bravo and Babel Group Inc. are not responsible or liable for any third-party websites, platforms, services, tools, content, products, advertisements, representations, policies, practices, errors, delays, security incidents, privacy practices, data processing activities, terms, fees, charges, disputes, losses, damages, or claims.

9. Data Retention

We retain Personal Information for as long as reasonably necessary or appropriate to fulfill the purposes described in this Privacy Policy, provide the Website, products, services, subscriptions, communications, and customer support, operate and protect our business, comply with legal, tax, accounting, recordkeeping, regulatory, and contractual obligations, resolve disputes, enforce our Terms of Service and other policies, collect amounts owed, prevent fraud and abuse, and establish, exercise, or defend legal claims, unless a longer retention period is permitted or required by applicable law.

Retention periods may vary depending on the type of information, the purpose for which it was collected, how it is used, applicable legal requirements, operational needs, platform requirements, fraud prevention needs, dispute or chargeback risks, and whether you have an active account, order, subscription, customer service request, legal request, dispute, claim, investigation, or ongoing relationship with us.

We may retain account information, order records, billing records, shipping records, tax records, refund records, exchange records, return records, transaction records, subscription information, customer support communications, claim details, photos, documentation, marketing information, communication preferences, consent records, opt-out records, email and SMS/text message records, abandoned cart records, reviews, testimonials, user content, analytics data, advertising data, security logs, fraud prevention records, chargeback records, legal records, compliance records, and business records.

When Personal Information is no longer reasonably necessary or appropriate, we may delete, de-identify, anonymize, aggregate, archive, or otherwise handle it in accordance with applicable law, our business needs, and our technical capabilities. Personal Information may remain in backup systems, archived records, logs, disaster recovery systems, platform records, or other systems for a period of time after deletion from active systems.

10. Data Security

We take reasonable administrative, technical, organizational, and physical safeguards designed to help protect Personal Information against unauthorized access, use, disclosure, alteration, loss, theft, destruction, or misuse.

These safeguards may include use of service providers and platforms with security controls, access controls, authentication tools, payment processing safeguards, fraud prevention tools, monitoring, internal policies, operational procedures, and other measures we consider appropriate.

Although we take reasonable steps to protect Personal Information, no website, internet transmission, email, SMS/text message, payment system, ecommerce platform, hosting provider, cloud system, database, software tool, or method of electronic storage is completely secure.

To the fullest extent permitted by law, we do not guarantee that Personal Information will be completely secure, error-free, uninterrupted, immune from unauthorized access, or protected against every security incident, cyberattack, technical failure, system vulnerability, platform issue, third-party act, or other event outside our control.

We do not intentionally store complete credit card numbers on our own servers. Payment processors and transaction partners may process payment information according to their own terms, privacy policies, security standards, and legal obligations.

You are responsible for maintaining the confidentiality and security of your account credentials, passwords, devices, networks, email accounts, phone numbers, payment methods, and other access points used to interact with the Website, checkout, account, subscriptions, communications, or services.

11. International Transfers and Storage

Jungle Bravo is operated by Babel Group Inc. Personal Information may be collected, used, disclosed, processed, stored, transferred, and retained in Canada, the United States, and in other states, provinces, countries, or regions where we, our service providers, vendors, platforms, payment processors, shipping carriers, fulfillment partners, marketing providers, analytics providers, advertising partners, customer support providers, fraud prevention providers, professional advisors, or other third parties operate or maintain systems.

By using the Website, purchasing products, creating an account, enrolling in a subscription, contacting us, submitting information, interacting with our communications, or otherwise using our services, you understand that your Personal Information may be transferred to, processed in, stored in, or accessed from locations outside of your state, province, country, or region of residence, subject to applicable law.

The privacy, data protection, security, consumer protection, government access, and other laws of the locations where Personal Information is processed or stored may differ from the laws in your state, province, country, or region of residence.

Where required by applicable law, we may use reasonable and appropriate safeguards for international transfers of Personal Information, which may include contractual protections, technical and organizational measures, vendor review processes, platform controls, or other transfer mechanisms permitted by applicable law.

12. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights and choices regarding your Personal Information. These rights may vary based on your state, province, country, or region of residence, the type of Personal Information involved, how the information is used, our legal obligations, and whether an exception applies.

Your rights may include:

• The right to know or access Personal Information.
• The right to correct inaccurate Personal Information.
• The right to delete certain Personal Information.
• The right to receive certain Personal Information in a portable format.
• The right to opt out of targeted advertising, sharing, sale, or cross-context behavioral advertising.
• The right to limit certain uses or disclosures of sensitive Personal Information, where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to non-discrimination for exercising privacy rights.
• The right to appeal certain privacy request decisions, where required by law.

We will honor privacy rights requests where required by applicable law. We may deny, limit, or refuse a request where permitted or required by law, including where we cannot verify your identity or authority, where the request is fraudulent, excessive, repetitive, technically infeasible, or legally restricted, or where retaining information is necessary or appropriate.

You may opt out of marketing emails by clicking the unsubscribe link included in our marketing emails or by contacting us. You may opt out of marketing SMS/text messages by replying STOP to a text message from us or by following any opt-out instructions included in the message.

Opting out of marketing communications does not prevent us from sending non-promotional transactional, administrative, legal, account, order, shipping, delivery, payment, subscription, return, refund, security, policy, or customer service communications.

To submit a privacy rights request, contact us using the contact information provided in this Privacy Policy. Your request should include enough information for us to reasonably verify your identity and understand the nature of your request.

13. U.S. State Privacy Rights / California Privacy Notice

This section supplements the rest of this Privacy Policy and applies to residents of U.S. states that provide specific consumer privacy rights, including California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies.

For purposes of this section, terms such as “Personal Information,” “sensitive personal information,” “sale,” “share,” “targeted advertising,” “cross-context behavioral advertising,” “consumer,” “business,” “controller,” “processor,” and “service provider” have the meanings given to them under applicable privacy laws.

We may collect the following categories of Personal Information:

• Identifiers: Name, alias, billing address, shipping address, email address, phone number, account username, IP address, device identifiers, cookie identifiers, online identifiers, order identifiers, customer identifiers, and similar identifiers.
• Customer Records Information: Billing information, shipping information, contact information, account information, purchase information, payment confirmation information, customer support information, return information, refund information, subscription information, and other information you provide in connection with orders, subscriptions, communications, or customer relationships.
• Commercial Information: Products viewed, products purchased, products added to cart, order history, subscription history, transaction history, payment status, shipping status, return history, refund history, exchange history, promotion use, coupon use, product preferences, reviews, testimonials, and customer service history.
• Internet or Other Electronic Network Activity Information: Browsing activity, search activity, Website interactions, cart activity, checkout activity, product page views, referring URLs, email interactions, SMS/text message interactions, ad interactions, cookie data, pixel data, analytics data, session data, device information, browser information, and interactions with the Website, ads, emails, SMS/text messages, social media pages, and other online services.
• Geolocation Information: Approximate location derived from IP address, shipping address, billing address, delivery location, or device/browser information. We do not intentionally collect precise geolocation information unless you choose to provide it or enable it through a third-party platform or device setting.
• Audio, Electronic, Visual, or Similar Information: Photos, videos, reviews, testimonials, social media content, customer support communications, messages, feedback, and other content you submit or provide to us.
• Inferences: Preferences, product interests, shopping behavior, purchase tendencies, marketing segments, advertising audiences, product recommendations, and other inferences drawn from your interactions.
• Sensitive Personal Information: Account login credentials, payment-related information processed through payment providers, information you voluntarily submit in customer support communications, or other information considered sensitive under applicable law.

We do not use or disclose sensitive Personal Information for purposes that require a right to limit under California law unless we provide the required notice and choice or unless otherwise permitted by law.

We do not sell Personal Information for money in the traditional sense. However, depending on where you live, certain uses of cookies, pixels, tags, analytics tools, advertising tools, retargeting technologies, conversion APIs, social media platforms, affiliate tools, email/SMS tools, or similar technologies may be considered a “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” under applicable privacy laws.

The categories of Personal Information that may be sold, shared, or processed for targeted advertising may include identifiers, internet or electronic network activity information, commercial information, inferences, and approximate geolocation information. The categories of third parties involved may include advertising networks, social media platforms, analytics providers, retargeting providers, affiliate partners, attribution providers, marketing platforms, ecommerce platforms, and similar third parties.

Some browsers or browser extensions may transmit Global Privacy Control or similar opt-out preference signals. Where required by applicable law, we will honor legally recognized opt-out preference signals in the manner required by law.

California residents may request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes, where applicable under California’s “Shine the Light” law. To submit such a request, contact us using the contact information provided in this Privacy Policy and include “California Shine the Light Request” in your request.

14. Children’s Privacy

The Website, products, services, subscriptions, communications, marketing, promotions, and social media activities are not directed to children under 13 years of age.

We do not knowingly collect Personal Information from children under 13. If you are under 13, you should not use the Website, create an account, place an order, enroll in a subscription, submit Personal Information, sign up for emails or SMS/text messages, submit reviews, participate in promotions, or otherwise provide Personal Information to us.

If you are under the age of majority in your state, province, country, or region of residence, you may use the Website, products, or services only with the involvement and consent of a parent or legal guardian, and subject to our Terms of Service and applicable law.

If you are a parent or legal guardian and believe that a child under 13 has provided Personal Information to Jungle Bravo or Babel Group Inc., please contact us.

If we learn that we have collected Personal Information from a child under 13 in a manner that violates applicable law, we may take reasonable steps to delete the information, restrict the account, cancel communications, cancel transactions, or take other appropriate action, subject to applicable law and our legal, fraud prevention, security, accounting, dispute resolution, chargeback, Terms enforcement, or recordkeeping needs.

We do not knowingly sell or share Personal Information of consumers under 16 years of age, as those terms are defined under applicable privacy laws.

15. User Content, Reviews, Testimonials, Feedback, and Social Media Content

If you submit, post, upload, tag, send, display, or otherwise provide reviews, testimonials, ratings, photos, videos, comments, feedback, suggestions, social media posts, direct messages, branded hashtag content, product experiences, customer stories, or other content to or about Jungle Bravo, our products, Website, services, subscriptions, promotions, or social media pages, we may collect and process Personal Information contained in or associated with that content.

This information may include your name, username, social media handle, profile information, display name, photo, image, likeness, voice, video, product reviews, ratings, comments, testimonials, feedback, suggestions, stories, captions, hashtags, tags, messages, posts, product usage information, preferences, opinions, experiences, metadata, timestamps, platform identifiers, and engagement metrics.

Reviews, testimonials, comments, social media posts, tagged content, branded hashtag content, and other user content may be publicly visible depending on where and how you submit it and your privacy settings.

If you post information publicly, other people may view, use, copy, share, screenshot, download, repost, or otherwise process that information. We are not responsible for how other users, third-party platforms, search engines, social media platforms, or other third parties use or share information you make public.

Subject to applicable law and our Terms of Service, by submitting user content, you grant Jungle Bravo and Babel Group Inc. a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable license to use, display, reproduce, publish, distribute, edit, excerpt, adapt, create derivative works from, promote, advertise, repost, share, and otherwise use that user content in any media or format for lawful business, marketing, advertising, promotional, product development, commercial, customer support, dispute resolution, fraud prevention, Terms enforcement, and legal compliance purposes.

If you provide ideas, suggestions, proposals, feedback, improvements, product concepts, marketing ideas, or other submissions to us, you understand that we may use them for any lawful purpose without restriction or compensation to you, subject to applicable law and our Terms of Service.

Please do not submit confidential, proprietary, sensitive, health-related, medical, financial, government identification, complete payment card, account password, or other private information in public reviews, social media posts, comments, photos, videos, testimonials, or other user content.

16. Product, Wellness, and Sensitive Information

Jungle Bravo may offer cosmetic and personal care products that customers choose to purchase, use, review, discuss, or ask questions about. Information you provide in connection with products, customer support, reviews, testimonials, surveys, promotions, or communications may sometimes reveal information about your preferences, lifestyle, wellness interests, product concerns, sensitivities, or similar topics.

We do not intentionally request or require that you provide sensitive health, medical, diagnostic, treatment, government identification, complete payment card, account password, or similarly sensitive information through the Website, checkout, ordinary email, SMS/text message, social media messages, public comments, reviews, testimonials, or other insecure channels.

Jungle Bravo is not a healthcare provider, medical provider, pharmacy, health insurer, medical practice, or health record system. Information you provide to us is not intended to create a patient-provider relationship, medical record, protected health information relationship, or similar regulated healthcare relationship unless expressly required by applicable law.

Please do not send us medical records, medical histories, diagnoses, prescriptions, lab results, treatment information, complete payment card numbers, account passwords, bank account numbers, or similar sensitive information unless specifically requested by us for a lawful and necessary purpose through an appropriate channel.

If you voluntarily provide sensitive, health-related, wellness-related, product-use-related, or personal information to us, we may process that information as reasonably necessary or appropriate to respond to you, provide customer support, evaluate your request, improve our products or services, comply with legal obligations, protect our rights, prevent fraud or abuse, enforce our Terms of Service, or perform other purposes described in this Privacy Policy.

17. Legal Compliance, Fraud Prevention, Safety, and Protection of Rights

We may collect, use, disclose, retain, preserve, or otherwise process Personal Information when we believe it is necessary or appropriate to comply with law, protect rights, prevent fraud or abuse, enforce our policies, maintain security, or respond to legal, regulatory, safety, or business concerns.

We may process Personal Information to comply with applicable legal, tax, accounting, regulatory, consumer protection, product safety, customs, shipping, payment, fraud prevention, sanctions, anti-money laundering, recordkeeping, reporting, contractual, or other obligations.

We may disclose Personal Information to courts, regulators, law enforcement, tax authorities, customs authorities, government agencies, payment processors, financial institutions, shipping carriers, fulfillment providers, legal advisors, auditors, insurers, professional advisors, or other parties where we believe disclosure is necessary or appropriate.

We may use and disclose Personal Information to detect, prevent, investigate, respond to, or protect against fraud, unauthorized transactions, payment abuse, chargeback abuse, refund abuse, return abuse, subscription abuse, promotion abuse, coupon abuse, referral abuse, account abuse, security incidents, false claims, damaged item claim abuse, missing item claim abuse, delivery disputes, customer support abuse, violations of our Terms of Service, illegal activity, harmful activity, or activity that may harm Jungle Bravo, Babel Group Inc., our customers, employees, contractors, service providers, payment processors, shipping carriers, fulfillment partners, business partners, or business operations.

We may preserve Personal Information, records, logs, communications, order details, transaction details, account information, customer support records, shipping records, payment-related records, subscription records, refund records, return records, chargeback records, claim records, and related information where we believe preservation is necessary or appropriate.

18. Business Transfers, Corporate Transactions, and Reorganization

We may disclose, transfer, assign, sell, share, or otherwise process Personal Information in connection with an actual or proposed business transaction involving Jungle Bravo, Babel Group Inc., or any portion of our business or assets.

Such transactions may include merger, acquisition, consolidation, sale or transfer of assets, financing, investment, due diligence, restructuring, reorganization, bankruptcy, insolvency, receivership, assignment for the benefit of creditors, sale of brand assets, customer lists, Website assets, domain names, intellectual property, product lines, contracts, inventory, accounts, data, or business operations.

Personal Information involved in a business transfer may include account information, order history, subscription information, customer records, marketing preferences, communication records, customer support records, reviews, testimonials, user content, analytics information, advertising information, transaction records, operational records, and other information described in this Privacy Policy.

If Personal Information is transferred as part of a business transaction, it may become subject to the privacy policy, terms, practices, and legal obligations of the receiving or successor entity, subject to applicable law.

19. Additional Information for Non-U.S. Residents

Depending on where you live, you may have additional rights under privacy, data protection, electronic communications, consumer protection, or similar laws outside the United States. We will comply with applicable laws where they apply to our processing of your Personal Information.

Where applicable law requires a lawful basis for processing Personal Information, we may process Personal Information based on one or more lawful bases, including:

• Performance of a contract or steps taken before entering into a contract, such as processing orders, payments, subscriptions, shipping, returns, refunds, exchanges, accounts, and customer support.
• Consent, such as where you opt in to certain marketing communications, cookies, SMS/text messages, or other activities requiring consent.
• Legitimate interests, such as operating and improving the Website, products, services, subscriptions, marketing, analytics, security, fraud prevention, customer support, business operations, and legal claims, where those interests are not overridden by your rights under applicable law.
• Compliance with legal obligations, such as tax, accounting, product safety, consumer protection, recordkeeping, regulatory, customs, shipping, payment, and legal obligations.
• Protection of rights, safety, and legal claims, including fraud prevention, security, dispute resolution, Terms enforcement, chargeback handling, and establishing, exercising, or defending legal claims.
• Other lawful bases permitted by applicable law.

Depending on where you live and subject to applicable law, you may have the right to request access, correction, deletion or erasure, restriction of processing, objection to processing, portability, withdrawal of consent, marketing opt-out, or to lodge a complaint with a privacy or data protection authority.

These rights may be subject to exceptions, verification, technical feasibility, legal limitations, and retention needs. We may retain or continue processing Personal Information where permitted or required by law.

20. Changes to This Privacy Policy

We may update, modify, revise, or replace this Privacy Policy at any time, in our discretion, subject to applicable law.

When we update this Privacy Policy, we may change the “Last Updated” date at the top of the policy or provide other notice where required by law. The updated Privacy Policy will be effective when posted on the Website or at the time otherwise stated in the updated policy.

Your continued use of the Website, products, services, subscriptions, checkout, account features, communications, promotions, or other offerings after an updated Privacy Policy is posted or becomes effective means that you acknowledge the updated Privacy Policy, subject to applicable law.

If we make material changes to this Privacy Policy, we may provide notice as required by applicable law, which may include notice through the Website, email, account notice, checkout notice, banner, pop-up, or other reasonable method.

21. Relationship to Other Terms and Policies

This Privacy Policy should be read together with our Terms of Service, refund policy, return policy, shipping policy, subscription terms, SMS/text messaging terms, promotion terms, product disclaimers, and any other terms, notices, or policies that apply to your use of the Website, products, services, subscriptions, communications, promotions, or transactions.

If there is a conflict between this Privacy Policy and another Jungle Bravo policy or agreement, the documents will apply according to their subject matter unless otherwise stated.

Nothing in this Privacy Policy limits any rights, defenses, remedies, disclaimers, limitations of liability, dispute resolution terms, or other protections available to Jungle Bravo or Babel Group Inc. under our Terms of Service or other applicable terms, policies, laws, or agreements, except where prohibited by applicable law.

22. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy choices, or if you would like to submit a privacy rights request, you may contact us using the contact information below:

Jungle Bravo
Operated by Babel Group Inc.
Email: help@junglebravo.com

Please include enough information for us to reasonably understand your request and verify your identity where required by law.

For privacy rights requests, please include “Privacy Request” in the subject line or message.

For California Shine the Light requests, please include “California Shine the Light Request” in the subject line or message.

For SMS/text message opt-outs, you may reply STOP to a text message from us or follow any opt-out instructions provided in the message.

For marketing email opt-outs, you may use the unsubscribe link included in our marketing emails.

Please do not send sensitive health, medical, government identification, complete payment card, account password, or other highly confidential information through ordinary email, SMS/text message, social media messages, public comments, reviews, or other insecure channels.

We may need to verify your identity or authority before responding to certain requests. We may deny, limit, or refuse requests where permitted or required by applicable law.

Last Updated: June 24, 2026