Help Centre
How can we help you?
Track your order, get answers to the questions we hear most, or reach our team directly.
Track Your Order
Waiting on your Jungle Bravo order?
Enter your order number and the email you used at checkout to see your delivery status, without leaving this page.
Most orders arrive within 2 to 3 days of dispatch.
While you wait, get the most out of day one
- Lather the soap for a full 30 seconds over chest, neck and underarms.
- Pat dry instead of rubbing so the scent stays on your skin.
- Layer the deodorant and solid cologne to carry it through a long day.
Missing, damaged or not what you expected? Email help@junglebravo.com and we'll make it right.
We're Here For You
Reach our team
Have a question that isn't answered below? Send us a message and we'll get back to you by email, usually within 24 hours.
Send us a message
We'll get back to you via email, usually within 24 hours.
Give us a call
Prefer to talk? Call us and a real person will pick up.
+1 844 791 4950Monday to Friday, 9AM to 5PM EST
Email us
Drop us a line directly and we'll reply within 24 hours.
help@junglebravo.comMonday to Friday, 9AM to 5PM EST
FAQS
Subscription & Account
How do I cancel my subscription?
Cancel anytime yourself in your account portal, or email us and we'll sort it. Include your order number or the email you used at checkout so we can find you quickly.
Why am I receiving orders I didn't authorize?
This almost always means an active subscription is renewing on schedule. Open your portal to see your next billing date and pause or cancel in one click. Still unsure? We'll explain it.
The portal says I don't have a subscription, but I'm still being charged?
That usually means the subscription sits under a different email than the one you logged in with. Email us from the address on your order and we'll locate it and fix it for you.
How do I update my frequency, scent, or address?
All of it lives in your account portal. Changes made at least 48 hours before your renewal date apply to the next shipment.
How do I skip my next shipment?
Open your portal, find the next order, and hit skip. Your schedule stays exactly as it was after that.
FAQS
Order & Shipping
When will my order be shipped?
US orders are delivered in 2-3 business days from our facility in New York.
How long does shipping take?
Most US orders arrive 2 to 3 days after dispatch. International orders usually take 7 to 14 business days depending on customs.
How can I track my order?
A tracking link is emailed the moment your parcel is scanned. You can also track it at the top of this page without leaving the site.
Can I cancel or change my order after placing it?
Email us as fast as you can and we'll try. Once a parcel is packed and handed to the carrier we can't recall it, but you're still covered by the 30-day guarantee.
Do you ship internationally?
Yes, worldwide. Duties and import taxes are set by your country and aren't included at checkout unless stated there.
Where is my order shipped from?
Our own facility in New York, USA. Nothing is drop-shipped from overseas.
FAQS
Product & Safety
How do I use the bar soap?
Lather on damp skin over your chest, neck and underarms, give it 30 seconds, then rinse. Pat dry instead of rubbing so the scent stays on your skin.
How do I use the deodorant and solid cologne?
Glide the deodorant over clean, dry underarms. For the cologne, warm a little on your fingertip and press it into your neck, wrists and chest.
When is the best time to use it?
Straight out of the shower. Most men use the soap in the morning, then the deodorant and cologne on the way out.
How long does the scent last?
8 to 12 hours on most skin. Layer all three if you want it to carry through a long day.
What scents do you offer?
Eight soaps: Gorilla Mint, Lion Citrus, Tiger Rum, Crocodile Bourbon, Rhino Pine, Cypress Canine, Cobra Spearmint and Panther Musk. The cologne is Bourbon Wood, and the deodorant comes in Untamed and Savage.
Is it safe for sensitive skin?
For most people, yes. Patch test on your inner arm and give it 24 hours if your skin reacts easily, and stop use if irritation occurs.
Can I use it with my regular cologne?
Yes. Soap or deodorant first on bare skin, then your usual fragrance on top if you want more projection.
What results should I expect?
More compliments, people asking what you're wearing, and conversations that run longer. It backs up your confidence rather than replacing it.
FAQS
Quality & Ingredients
What ingredients are in Jungle Bravo?
Natural ingredients with our AlphaX pheromone blend, and no harmful chemicals.
What is AlphaX and how does it work?
AlphaX is our own pheromone blend, built on over 20 years of research. Pheromones are chemicals your body already releases to influence mood and attraction, and AlphaX works with your skin chemistry to amplify what you produce rather than mask it.
Where are your products made?
Handcrafted in the USA and shipped from our facility in New York.
Are your products free from harsh ingredients?
Yes. No harmful chemicals anywhere in the range.
Is the deodorant aluminum free and the cologne alcohol free?
Both. The deodorant handles odor without blocking your sweat glands, and the alcohol-free cologne sits close to the skin instead of projecting across a room.
Will it stain my clothes?
No. The soap rinses clean and the other two absorb into skin. Give the cologne a minute to settle before you dress.
FAQS
Returns & Pricing
What is your return policy?
A risk-free 30-day money-back guarantee that starts the day your order arrives. We'll refund you even if you've opened and used it.
How do I request a refund?
Email us with your order number and the reason and our team will handle it. No hoops, no hassle.
Why does the website price differ from what I saw on social media?
Promotional bundles and limited-time ad offers can differ from the standard site price. Saw a specific deal? Send us the link and we'll help you claim it.
What payment methods do you accept?
All major cards, Shop Pay, Apple Pay, Google Pay, PayPal and Venmo. What you see at checkout depends on your country.
Was I charged twice?
A second line is usually a pending authorization that drops off in three to five business days. If both settle, send us the dates and we'll refund one.