Help Center
How can we
help you?
Track your order, get answers to the questions we hear most, or reach our team directly.
Track Your Order
Waiting on your
Jungle Bravo order?
Enter your order number and the email you used at checkout to see your delivery status, without leaving this page.
Most orders arrive within 2 to 3 days of dispatch.
While you wait, how to use it on day one
- Lather the soap over chest, neck and underarms.
- Layer the deodorant and solid cologne on top.
Missing, damaged or not what you expected? Email help@junglebravo.com and we'll make it right.
We're Here For You
Reach
our team
Have a question that isn't answered below? Send us a message and we'll get back to you by email, usually within 24 hours.
Send us a message
We'll get back to you via email, usually within 24 hours.
Give us a call
Prefer to talk? Call us and a real person will pick up.
+1 844 791 4950Monday to Friday, 9AM to 5PM ET
Email us
Drop us a line directly and we'll reply within 24 hours.
help@junglebravo.comMonday to Friday, 9AM to 5PM ET
Babel Group LLC · 254 Chapman Rd, Newark, DE 19702, USA
FAQS
Subscription & Account
How do I cancel my subscription?
Cancel anytime yourself in your account portal, or email us and we'll sort it. Include your order number or the email you used at checkout so we can find you quickly.
Why am I receiving orders I didn't authorize?
This almost always means an active subscription is renewing on schedule. Open your portal to see your next billing date and pause or cancel in one click. Still unsure? We'll explain it.
The portal says I don't have a subscription, but I'm still being charged?
That usually means the subscription sits under a different email than the one you logged in with. Email us from the address on your order and we'll locate it and fix it for you.
How do I update my frequency, scent, or address?
All of it lives in your account portal. Changes made at least 48 hours before your renewal date apply to the next shipment.
How do I skip my next shipment?
Open your portal, find the next order, and hit skip. Your schedule stays exactly as it was after that.
FAQS
Order & Shipping
When will my order be shipped?
US orders are delivered in 2-3 business days from our facility in New York.
How long does shipping take?
Most US orders arrive 2 to 3 days after dispatch. International orders usually take 7 to 14 business days depending on customs.
How can I track my order?
A tracking link is emailed the moment your parcel is scanned. You can also track it at the top of this page without leaving the site.
Can I cancel or change my order after placing it?
Email us as fast as you can and we'll try. Once a parcel is packed and handed to the carrier we can't recall it, but you're still covered by the 30-day guarantee.
Do you ship internationally?
Yes, worldwide. Duties and import taxes are set by your country and aren't included at checkout unless stated there.
Where is my order shipped from?
Our own facility in New York, USA. Nothing is drop-shipped from overseas.
FAQS
Product & Use
How do I use the bar soap?
Lather on damp skin over your chest, neck and underarms, then rinse.
How do I use the deodorant and solid cologne?
Glide the deodorant over clean, dry underarms. For the cologne, warm a little on your fingertip and press it into your neck, wrists and chest.
When is the best time to use it?
Straight out of the shower. Use the soap in the morning, then the deodorant and cologne on the way out.
How do I layer the scent?
Use the soap first, then the deodorant and the solid cologne on top.
What scents do you offer?
Eight soaps: Gorilla Mint, Lion Citrus, Tiger Rum, Crocodile Bourbon, Rhino Pine, Cypress Canine, Cobra Spearmint and Panther Musk. The cologne is Bourbon Wood, and the deodorant comes in Untamed and Savage.
What if I have sensitive skin?
Patch test on your inner arm and give it 24 hours if your skin reacts easily, and stop use if irritation occurs.
Can I use it with my regular cologne?
Yes. Soap or deodorant first on bare skin, then your usual fragrance on top if you like.
What should I expect?
Bar soap, deodorant and solid cologne with bold scents and AlphaX™ pheromones that fit into the routine you already have.
FAQS
Quality & Ingredients
What ingredients are in Jungle Bravo?
Every product page lists its full ingredients, including our AlphaX pheromone blend.
What is AlphaX?
AlphaX is our own pheromone blend of androstenone, androstadienone and androstenol, in every bar, stick and tin.
Where are your products made?
Handcrafted in the USA and shipped from our facility in New York.
Where can I see the ingredients?
Every product page lists the full ingredients. Ask us about any of them.
Is the deodorant aluminum free and the cologne alcohol free?
Both. The deodorant is made without aluminum, and the cologne is a solid balm made without alcohol.
Any tips before I get dressed?
Give the deodorant and the cologne a minute to settle before you dress.
FAQS
Returns & Pricing
What is your return policy?
A risk-free 30-day money-back guarantee that starts the day your order arrives. We'll refund you even if you've opened and used it.
How do I request a refund?
Email us with your order number and the reason and our team will handle it. No hoops, no hassle.
Why does the website price differ from what I saw on social media?
Promotional bundles and limited-time ad offers can differ from the standard site price. Saw a specific deal? Send us the link and we'll help you claim it.
What payment methods do you accept?
All major cards, Shop Pay, Apple Pay, Google Pay, PayPal and Venmo. What you see at checkout depends on your country.
Why do I see a pending charge on my card?
When you place an order, your bank may show a temporary hold while it confirms your card. It is not a fee and not an extra charge, and it drops off on its own, usually within 3 to 5 business days. You are only charged the order total shown at checkout. If you still see an extra amount after 5 business days, email us your order number and we will sort it out the same day.